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Our Passion is Making People Feel Special!
IMMEDIATELY HIRINGHosts - Full & Part Time OpportunitiesOur Teammates Enjoy✦Great Pay
✦Overtime eligibility for full-time work over 40 hours/week
✦Paid Sick Leave benefits avaliable in applicable states
✦Benefits package with health, dental and life - View our full benefits page at maggianosjobs.com/benefits.html
✦FREE Education assistance
✦Scratch kitchen
✦Authentic family recipes
✦Lots of other perks and discounts
Job SummaryResponsible for initial greeting and seating of guests, answering phones, taking messages and reservations, maintaining an accurate wait when necessary and bidding goodbye to all guests.
Essential FunctionsMust be willing and able to:
Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
Take all reservation calls and record necessary information
Confirm applicable reservations according to standing operating procedure
Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
Maintain an accurate head count of guests seated in each station
Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
Check washrooms and coordinate with bus staff cleaning requirements
Ensure that host desk and waiting area are kept clean and organized throughout the shift
Sell and accurately account for gift certificate sales
Move tables as needed for larger or smaller parties
Relate to guests pleasantly and with good humor
Communicate effectively with guests
Must be willing and able to meet individual restaurant requirements in the following when that restaurant is on a wait:
Accurately quote wait time within 5 minutes
Efficiently assign tables appropriate for parties being seated
Accurately fill out and maintain host/hostess control sheet
Anticipate needs of scheduled special parties
Communicate seating needs to service, bus and other host staff
Cordially inform the guest about where to wait and how wait system works
Everyone knows and loves Maggiano's - the food, the atmosphere and the family culture all make it
a perfect place to dine AND a perfect place to work! Our dedication to providing the ultimate in guest service, extraordinary food and memorable experiences is why we were named America’s Favorite Casual Dining Chain
Seniority level
Entry level
Employment type
Part-time
Job function
Design, Art/Creative, and Information Technology
Industries
Restaurants
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