Understanding and Paying Your SCL Health System Medical Bills (2024)

Dealing with medical bills can be confusing, stressful, and overwhelming. However, SCL Health System aims to simplify the process through transparent billing practices and convenient online payment options. In this comprehensive guide, we will walk through everything you need to know about paying your SCL Health System medical bills.

About SCL Health System

SCL Health is a faith-based, nonprofit healthcare organization operating 8 hospitals and over 150 clinics across Colorado, Montana and Kansas. The health system provides a wide range of services from primary care to specialty treatments.

SCL Health joined together with Intermountain Healthcare in early 2022 to expand access to high-quality care across the communities they serve. Patients can expect the same excellent service and care from SCL Health facilities and providers.

Overview of Medical Billing at SCL Health

When you receive care at any SCL Health location your provider will bill your insurance company for the services. As the patient, you are responsible for any copays, deductibles, or other charges not covered by your health plan.

SCL Health aims to make medical billing as straightforward as possible by

  • Providing estimated costs before services
  • Offering multiple payment options
  • Having financial assistance programs
  • Giving access to billing statements online

Below we will explore these billing features in more detail.

Getting Cost Estimates

Before your appointment, you can request an estimate of what your SCL Health services will cost. Estimates account for your specific insurance benefits and plan details.

To get a cost estimate:

  • Ask your SCL provider

  • Use the online MyChart cost estimator tool

  • Call the customer service billing number for your facility

Having an estimate allows you to budget accordingly and avoid unexpected costs. Please note that estimates are not a guarantee of final charges.

Payment Options Offered

SCL Health offers several ways for patients to pay their medical bills conveniently:

  • Online Payments – Pay through MyChart instantly using a credit/debit card or eCheck.

  • Pay by Phone – Call the billing number on your statement to pay over the phone.

  • Pay by Mail – Mail a check or money order to the address listed on your statement.

  • In-Person Payments – Visit your facility’s billing office to pay in cash or check.

  • Payment Plans – Set up manageable monthly payments if you cannot pay the full balance upfront.

  • Financial Assistance – Apply for discounted or free care if you qualify based on income.

MyChart allows you to view billing statements, pay bills, set up payment plans, and manage payments online through your secure patient portal.

Financial Assistance Programs

SCL Health offers financial assistance programs to uninsured or underinsured patients who have received medically necessary care. Assistance is based on your:

  • Household income

  • Number of household members

  • Assets

  • Medical expenses

If approved, you may receive free or discounted care. There are no fees to apply for financial assistance.

Examples of SCL Health financial assistance options:

  • Charity care – 100% discount based on income
  • Sliding fee scale – Partial discount based on income
  • Prompt pay discounts – Discounts for paying in full upfront
  • Payment plans – Affordable monthly payments

Viewing Billing Statements Online

All of your SCL Health billing statements can be viewed digitally through your MyChart patient portal account.

In MyChart you can:

  • View current and past statements
  • Make one-time payments
  • Set up recurring payments
  • Enroll in payment plans
  • Manage payment methods

Using the online billing platform is convenient, secure, and helps you stay organized.

Sample SCL Health Billing Statement

Here is an example of what an SCL Health billing statement looks like:

![Sample SCL Health Billing Statement][]

The statement summarizes the outstanding account balance and provides instructions for paying online, by phone, or by mail.

Key details on your statement include:

  • Patient name and account number
  • Date of service
  • Description of services
  • Charges for each service
  • Amount insurance paid
  • Patient responsibility

Review your statements closely and contact SCL Health billing with any questions.

Getting Billing Help

If you need assistance understanding your SCL Health medical bills, contact billing customer service:

  • Call the phone number listed on your statement
  • Email the billing office for your SCL location
  • Send a MyChart message to billing staff

The SCL Health billing team can explain charges, set up payment plans, initiate financial assistance applications, and answer any other questions!

Benefits of Paying Medical Bills Online

Paying your SCL Health bills through MyChart offers many advantages:

  • Convenience – Pay anywhere, anytime from your desktop, phone or tablet.
  • Efficiency – Payments process faster compared to mailing checks.
  • Security – Payment information is encrypted and protected.
  • Control – View statements, schedule recurring payments, manage payment methods.
  • Organization – All billing information is in one place for your records.
  • Budgeting – Payment plans allow you to break down balances into smaller monthly payments.

In Summary

SCL Health strives to simplify medical billing and make paying your health expenses as seamless as possible. Patients can easily access billing statements, make payments, set up plans, and get cost estimates online through MyChart.

With financial assistance programs, online tools, and helpful customer support, SCL Health removes the hassle and stress from managing healthcare bills.

Understanding and Paying Your SCL Health System Medical Bills (1)

How do I reschedule an appointment?

To reschedule an appointment, log into your MyChart account and click Reschedule at the appointment details. If you don’t see that option, please call the clinic directly. The clinic telephone number can be found on your confirmation email or within your MyChart account under the Visits shortcut.

Where can I find the doctor’s telephone number?

Simply return to the providers profile page to find their telephone number. Additionally, if you have a MyChart account, you can see the clinic phone number on the Appointment Details.

MEDICARE, MEDICAID AND BILLING●●●

How do I pay my bill at SCL Health?

Visit MyChart to pay your bill – pay as a guest, no MyChart account required Customer service representative are available to assist Monday – Friday from 8 a.m. to 5 p.m. MST. You may also send us a billing inquiry. Thank you for choosing SCL Health and our care sites. We appreciate the opportunity to serve you.

Does SCL Health have a new online portal?

You will still be able to access your medical history, communicate with your providers, pay bills and schedule future appointments through the current online portal. Online scheduling with providers through doctors.sclhealth.org, MyChart and the SCL Health app is not changing.

How do I contact SCL Health?

The information listed on that page can help if you need to update your account or have other questions about your bill or statement. Reach SCL Health via phone at 866-877-4325 or by email at [emailprotected] to contact customer support or for other questions about your account.

What services does SCL Health offer?

Patients requiring surgery, cancer care and other specialty services will still have local access to the same services and offerings that they do today. SCL Health was founded with the mission to improve the health of the people and communities we serve.

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Understanding and Paying Your SCL Health System Medical Bills (2024)

FAQs

How to understand hospital billing? ›

Check the following items carefully:
  1. Dates and number of days. Check that the dates on the bill match when you were in the hospital. ...
  2. Number errors. ...
  3. Double charges. ...
  4. Medicine charges. ...
  5. Charges for routine supplies. ...
  6. Costs of reading tests or scans. ...
  7. Cancelled work or medicines.

Is the dollar for medical debt legit? ›

Dollar For simplifies charity care.

We've proven there's a better way. Our direct service program has leveraged technology to help 14,496 patients apply for charity care. Since 2021, we have secured $50,008,568 in medical debt relief.

What are the potential consequences of using credit cards to pay off your medical bills? ›

Conclusion. Adults who accumulate past-due medical debt are using credit cards to pay off their debt more frequently, leaving them susceptible to late fees, high interest rates, and increased risk of damage to their credit.

How to negotiate a medical bill script? ›

To Whom It May Concern: I am writing to negotiate the above medical bills because I am unable to pay the amount requested. Pursuing me for these bills will force me (and my family) into further financial hardship. This is where you explain your current financial situation and why you are unable to pay.

Do hospitals make mistakes in billing? ›

Medical bills can contain all kinds of errors for a variety of reasons. The actual medical provider could code a service incorrectly, the billing department could have a mixup, or even the health insurance company could get something wrong.

What is the first step in medical billing? ›

Patient registration is the first step on any medical billing flow chart.

Should you pay medical bills with HSA or credit card? ›

Use your HSA to pay for qualified medical expenses and put the money you would have otherwise used toward your medical debt. Since HSA contributions aren't subject to federal income tax, you could save up to 30% (depending on your tax bracket) on the services for which you pay with said contributions.

Does paying off medical bills help your credit score? ›

Medical bills that have been paid will not appear on your credit reports or impact your credit scores. Whether unpaid medical debt will affect your credit depends on the original reported balance, how long the debt has existed and which credit scoring model is used.

Is it better to pay off credit card debt or medical debt? ›

Additionally, consider that medical debt is treated more favorably by the credit bureaus. “For example, medical debt doesn't typically appear on your credit reports unless it's in collections, has been in collections for more than a year and is a collection of $500 or more,” says Rossman.

What do I say to lower my medical bill? ›

How to Negotiate Medical Bills
  1. Ask for a detailed bill. ...
  2. Make it clear that the current amount represents a hardship. ...
  3. Ask about available discounts. ...
  4. Express a willingness to pay to your best ability. ...
  5. Be persistent (and polite) ...
  6. Appeal insurance denials. ...
  7. Suggested script for negotiating your medical debt.
Jun 28, 2023

What is a hardship letter for medical bills? ›

The purpose of the letter is to explain your situation and provide evidence of your inability to pay your medical bills. The letter should be written in a clear and concise manner and should provide enough information to support your request.

What to say to get your bills lowered? ›

Otherwise, say something like: “Thanks, but the problem isn't that I don't have enough to watch, it's that my monthly bill is too high. What can you do to lower my bill?” You can often get free ancillary services in addition to a lower monthly bill.

How to read a medical billing statement? ›

How to read your medical bill
  1. Name and address. ...
  2. Statement date. ...
  3. Name and address of the provider(s) or facility. ...
  4. Account number. ...
  5. Date(s) of the service. ...
  6. Description of services or supplies. ...
  7. The costs of services or supplies. ...
  8. How to pay the bill.
Jun 22, 2023

How to understand medical claims? ›

A medical claim is an invoice (or bill) that is submitted by your doctor's office to your health insurance company after you receive care. Each claim has a list of unique codes that describe the care you received and help your health plan process and pay them faster.

How complicated is medical billing? ›

Medical coding and billing is technical, requires great attention to detail and demands sharp communication and problem-solving skills. This may prove challenging for some, while others might find it fits right into their natural working style.

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